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Special thanks to Ranjith for letting/helping the team grow under his leadership:
- Jernic has been managing the development activities including customer interaction very well along with Imran.
- George has proactively highlighted critical issues like Wave configuration issues to the customer.
- Jeslin and Divya have automated the pick to ship process - In the process have gained sufficient domain knowledge.
- Mahiba and Dharma have contributed to the performance improvement during their time away from ORMB
Asir having signed the pick to Ship and Memphis support contract, Imran and team (Dharma, Nidhya, Divya, George) have been leading the support effort with passion and have turned around all of the tickets which have been assigned to the team so far.
I was informed that Pick to Ship Release 3 Pipeline is almost finalized and is under review. Congrats to everyone for your efforts, which are resulting in new projects.
I would like additionally thank Ranjith for making himself available during his night time (11 PM to 2 AM) and help find the RCA for Production Outage in Globus whereby all picking/shipping operations were down for around 4 hours due to a OCI Site to Site VPN issue in Ashburn.
Geoffrey (from Globus) was very appreciative of Imran’s support during this (Priority 1) Downtime, where in he helped Globus process the huge number of backlog orders in Legacy and Android Devices outside his shift hours